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Examples
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As the name suggests, “buy online, return in-store” (BORIS) is a retail policy that lets shoppers make an online purchase, get the product shipped to their home, and if they’re unsatisfied with the purchase, return it in-store as an alternative to shipping it back.
Buy Online, Return In-Store (BORIS) Basics for Retailers (2022) Shopify Ana Cvetkovic 2024
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